Discrimination is Against the Law

Upchurch Holdings, LLC. complies with applicable  Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Upchurch Holdings, LLC. provides free aids and  services to people with disabilities to communicate effectively with us, such as:   

• Qualified sign language interpreters 
• Written information in other formats (large print, audio, accessible electronic formats, other formats) 

Upchurch Holdings, LLC. provides free language services to people whose primary language is not English, such as: 

• Qualified interpreters
• Information written in other languages 

If you need these services please contact our Compliance Officer, Alice Hobson, at (479) 763-1085 or admin@upchurchholdings.com

If you believe that Upchurch Holdings, LLC. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Alice Hobson, Compliance Officer, 3514 Country Club Ave., Ste 2, Ft. Smith, AR 72903, Office (479) 763-1085, Fax (479) 755-3567, Email admin@upchurchholdings.com 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Alice Hobson, Compliance Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:

By mail:  

   U.S. Department of Health and Human Services 

   200 Independence Ave. SW 

   Room 509F HHH Building 

   Washington, DC 20201 

By phone:

1-800-368-1019; 800-537-7697 (TDD) 

• Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html